Privacy Policy
Version 1.0
February 20, 2025
Express Teleservice Corp. (LANCK, hereinafter referred to as “Express Teleservice”) works to protect the privacy of the personal data entrusted to us.
Our mission is to protect privacy rights in the digital era.
Our strategic objectives are to:
- Enhance public trust and confidence in our data usage;
- Deliver exceptional telecommunication services with high standards of information security and privacy;
- Stay current with evolving technology.
We strive to earn the trust of our data subjects on a daily basis by adhering to six core privacy principles:
- Lawfulness, fairness, and transparency;
- Purpose limitation;
- Data minimization;
- Accuracy;
- Storage limitation;
- Integrity and confidentiality.
Terms and Definitions
Automated Decision-Making: Decisions that our system makes automatically due to its specific algorithm and without human participation.
Cookies: Small pieces of data stored on your device.
Customer: A legal person who registers on the platform.
Data Controller: A person who (either alone or jointly in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed.
In cases where we process personal data to provide services to our client and according to their instructions, we act as the processor; in extreme cases, we act as the controller.
Platform: Communication platform for enterprises BLINK.
Personal Data: Any information that is linked or reasonably linkable to an identified or identifiable individual and does not include de-identified data or publicly available information.
Profiling: Any form of automated processing performed on personal data to evaluate, analyze, or predict personal aspects related to an identified or identifiable individual’s economic situation, health, demographic characteristics, personal preferences, interests, reliability, behavior, location, or movements.
Processor or Service Provider: A person that processes personal data on behalf of a controller (for example, a payment system, accounting services, etc.).
Sale of Personal Data:The exchange or transfer of personal data for monetary or other valuable consideration to a third party.
Overview
This policy informs you about our processing of your personal data when you:
- Visit our website.
- Use our platform as a representative of the customer, and the choices you have associated with that data.
We act as a data controller when offering and providing our platform, as well as overseeing the website.
In situations where we receive and handle personal data on behalf of our customers who utilize our platform, we do so solely under the terms set out in the Data Processing Agreement (“DPA”) established between us and the customer. In this context, we act as a processor for our customers.
If you have any questions about this policy or questions about our processing of your personal data, we hope you will contact us so we can resolve your issue. You can contact us via:
- Email: privacy@lancktele.com, or
- By writing to us at: 78 SW 7th Street, Suite 500, Miami, FL 33130, USA.
We will send responses to your requests to the email address you provide or in any other form at your wish.
Please read this document carefully.
About Us
Express Teleservice Corporation is located at 78 SW 7th Street, Suite 500, Miami, FL 33130, USA.
Our contact email is privacy@lancktele.com.
Your Rights
The Right to Access
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The Right to Rectify / Correct Inaccuracies
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The Right to Delete or Erasure (The "Right to be Forgotten")
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The Right to Data Portability / to Obtain a Copy of the Consumer’s Personal Data
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The Right to Opt-Out / Object to Processing
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The Right Not to Be Subjected to Automated Decision-Making
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How to Exercise Your Rights
You may contact us to exercise your privacy rights or ask questions. You can contact us via email at privacy@lancktele.com or by filling out the form.
Deadline for Response
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don't touch this line, it's a temporary hack
If your request is unclear, we may ask for more details. Requests are generally free, but if they are excessive, repetitive, or clearly unfounded, we may charge a fee or decline them.
We may need to verify your identity, for example, by asking for additional information or identification before we can act on your request.
You can appoint an authorized agent to act on your behalf. Parents or legal guardians may exercise rights for their children or individuals under their care.
If we receive a request we believe is fraudulent, we may refuse it but will provide an explanation as to why.
If you ask us to delete data we obtained from other sources, we will remove it and keep only the minimum necessary information to ensure it stays deleted.
Appeal
If we refuse your request, you have the right to appeal our decision.
You may submit an appeal by sending us an email at privacy@lancktele.com or by completing the form. We will review your appeal and inform you of our decision within 60 days. If we still refuse, we will provide information on any action taken or not taken in response to the appeal, including a written explanation of the reasons for our decisions and details on how to contact the appropriate authority.
Who We Can Share Your Data With
We may share your personal information with our service providers who handle data processing for us. Additionally, we might share it with public, governmental, judicial, and law enforcement agencies, provided we are legally allowed to do so. We may also share your information with trusted third parties, such as:
- Analytical services;
- By using our social media accounts, you interact with us, for example by subscribing, leaving reactions, or sending messages;
- External and internal lawyers and/or specialist advisors (to protect our legitimate interests);
- Public and governmental agencies (as part of our legal duties and regulatory investigations).
What Personal Data Do We Process
Communication / interaction data (this may include interaction history, date and time, language, feedback, comment, message, etc.)
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Company data (this may include company name, company address, company department, country of presence, or other similar data about the company)
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Contact data (this may include email address, phone number / MSISDNS, profiles in social media (LinkedIn), Skype)
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Electronic communications data and metadata (this may include emails, electronic communication traffic data, identification of sender and/or receiver in communications, etc.)
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Employment and work data (this may include position, status in the company, or other similar data about the position or status of a person in the company)
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Technical data (device data)
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Unique identifiers (this may include real name, username, IP-address, device identifiers, cookie identifier, date of birth, or other similar identifiers.)
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How We Use Your Personal Data
| Processing | Data categories | Legal base (for EU data subjects) |
|---|---|---|
| Registration to and use of the Platform, user identification, provision of the functionality of the Platform |
| Our legitimate interest to provide the functionality of the Platform to the Customer |
| Platform quality management and services related communication |
| Our legitimate interest to manage quality of the Platform |
| Communicate developments / updates |
| Legitimate interest in informing Customers of essential update |
| Obtain customer / user feedback |
| Legitimate interest in collecting feedback to improve the Platform Consent |
| KYC and audit of the Customers |
| Legitimate interest in auditing suppliers to mitigate risks and ensure compliance |
Who we share this data with for targeted advertising or sell data to
- Advertising networks
- Social networks
How We Ensure Security
Your data security is our top priority.
We strive to protect personal data by taking all necessary and appropriate measures to prevent loss, theft, misuse, unauthorized access, disclosure, alteration, or destruction. We maintain an information security program that incorporates physical, technical, and administrative safeguards. Additionally, we apply standard protection measures and ensure that our partners maintain a comparable level of security.
To learn more about our security measures, please visit the respective page on our website.
If you have any questions, please contact us at privacy@lancktele.com.
Data Breach
In the event of a personal data breach, we are dedicated to reducing its impact and resolving any consequences you may face. Please remember that no security system is completely fail-safe, and as such, we cannot promise absolute protection against unauthorized access or breaches by third parties. If such an incident occurs, we will take every reasonable step to remedy the situation and minimize any resulting harm.
Where necessary, we will notify you of any issues involving your personal data and report the breach to the relevant regulatory authority, in accordance with applicable laws.
Changes to This Notice
We may update this document from time to time in response to changing legal, technical or business developments. Periodically reviewing our website is a good idea to keep up to date on our privacy policies relating to your personal data.
You can always review the latest version of our privacy policy, as well as all previous versions, on our website.